HR Frequently Asked Questions (FAQs)

Multidev is a support system used for managing various applications and services, particularly in retail environments. It facilitates integration with platforms like Shopify, handles database management, and supports POS installations. The system includes critical services that must be operational for effective functionality.

Multidev manages various critical services, user management, sales reporting, and system integrations. It includes applications like Multiservice for Shopify integration, MD Data Transfer Configurator for FTP tasks, and the Sales Dashboard for real-time sales reporting. Additionally, it overseas database management and change management processes to ensure proper configuration and system updates.

  1. Click on the Multidev folder on your desktop.
  2. Click on Smartforms.
  3. Enter your username and password and click Login.

  1. Login to SmartForms.
  2. Select “Transfer Management” in the bottom left pane.
  3. Select “Transfers” in the top left pane.
  4. Select “Form View” in the left pane.
  5. Select the “Lightening bolt action icon”.
  6. Select “Add Products to Transfer”.
  7. Search the Product by Name or SKU by selecting the 3 dot icon.
  8. Select your product.
  9. Click Ok.
  10. Click on the “Enter quantity for base product” field and enter the quantity needed.
  11. Select “Apply”.
  12. Click “Close”.
  13. If you see the product under “Transfer Details” in the bottom pane, you are successful.  

  1. Submit a ticket at https://smchelp.danielsjewelers.com/
  2. In the ticket include your employee number, first name and last name, station number, and department name.  

NOTE: The ticket must be submitted by your department manager. 

  1. Submit a ticket at https://smchelp.danielsjewelers.com/
  2. In the ticket include your employee number, first name and last name, station number, and department name.

NOTE: The ticket must be submitted by your department manager. 

  1. Submit a ticket at https://smchelp.danielsjewelers.com/
  2. In the ticket include your employee number, first name and last name, station number, and department name.

NOTE: The ticket must be submitted by your department manager. 

  1. Submit a ticket at https://smchelp.danielsjewelers.com/
  2. In the ticket include your employee number, first name and last name, station number, and department name.

NOTE: The ticket must be submitted by your department manager. 

  1. Click on the Multidev Folder on your desktop.
  2. Click “Scan to Transfer(V2)”.
  3. Click the dropdown arrow under the Destination Branch field.
  4. Select the Store.
  5. Select “New Box”.
  6. Select “Scan a SKU”. Either scan the SKU Barcode or manually enter the SKU number. Then Hit Enter.
  7. Click Yes.

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  1. Click on the Multidev Folder on your desktop.
  2. Select “Product Management” on the left-hand Pane.
  3. Select “Inventory Master” on the left-hand pane.
  4. To search, Click the empty search field on the top right.
  5. Enter the SKU number.
  6. Click on the second icon from the list of 5 on the left panel.

  1. Click on the Multidev Folder on your desktop.
  2. Select “Product Management” on the left-hand Pane.
  3. Select “Inventory Master” on the left-hand pane.
  4. To search, Click the empty search field on the top right.
  5. Enter the SKU number.
  6. Navigate to the bottom pane labeled “SKU” Master.
  7. Select “Images”.
  8. Select “Images” icon. Can be found on the left side panel. Click on the 3rd option.
  9. Select your desired “Image”.
By Published On: July 23rd, 2024Categories: FAQs0 Comments on HR Frequently Asked Questions (FAQs)