Microsoft Teams FAQs
How do I sign in to Microsoft Teams? Answer: You can sign in to Microsoft Teams in several ways: Through the desktop app Through the web browser at teams.microsoft.com Through the mobile app on your smartphone or tablet You'll need your Microsoft account credentials to sign in. How do I create a new Channel in Microsoft Teams? Answer: Submit a ticket to the IT Support team with details of business needs for the team and who the members should be. How do I start a new chat in Microsoft Teams? Answer: Click the "Chat" icon on the [...]
Microsoft SharePoint FAQs
What is Microsoft SharePoint? Answer: SharePoint is a web-based collaborative platform that integrates with Microsoft 365. It allows organizations/ departments to store, share, and manage content, knowledge, and applications. How do I access SharePoint? Answer: You can access SharePoint through the web interface at SharePoint.com or through the Microsoft 365 suite of applications. The Department Director will be provided with a login credential to access your Department SharePoint site. What are the main features of SharePoint? Answer: Document management and file sharing Team collaboration and communication Intranet and website creation Business process automation Knowledge management and content [...]
Microsoft OneDrive FAQs
What is Microsoft OneDrive? Answer: OneDrive is a cloud storage and file hosting service provided by Microsoft. It allows users to store and share files online. How do I sign in to OneDrive? Answer: You can sign in to OneDrive using your Microsoft account credentials, such as your Outlook.com or Office 365 email address and password. How much storage space do I get with OneDrive? Answer: The amount of storage space varies depending on your role. Most roles have 1 TB of storage space. How do I upload files to OneDrive? Answer: You can upload files to [...]
Microsoft PowerPoint FAQs
What is Microsoft PowerPoint? Answer: Microsoft PowerPoint is a presentation software application that allows users to create, edit, and share slideshows and presentations. How do I create a new PowerPoint presentation? Answer: Open the PowerPoint application and click "New" to start a blank presentation. You can also choose from various pre-designed templates to get started. How do I add slides to my PowerPoint presentation? Answer: Click the "New Slide" button on the Home tab to add a new slide. You can also right-click on the slide thumbnail and select "New Slide" to insert a new slide. How [...]
Microsoft Words FAQs
What is Microsoft Word? Answer: Microsoft Word is a word processing software application that allows users to create, edit, and format text-based documents. How do I create a new Word document? Answer: Open the Word application and click "Blank document" to start a new document. You can also choose from various pre-designed templates to get started. How do I format text in a Word document? Answer: Use the tools on the Home tab to change the font, size, style, color, and alignment of your text. You can also apply formatting such as bold, italic, underline, and strikethrough. [...]
CSS Collections FAQ
This document provides frequently asked questions about the CSS application used by the Collections department. Why is a remote user unable to connect to CSS? ANSWER: The Issue related to DNS zone problem resulting in multiple smtp error messages and DNS errors. Why is the CSS Server not responding? ANSWER: Changes made to our internet circuit at HQ and the CSS app must have been cached with the old IP info. Why did I receive an error message that the CSS icon shortcut cannot be accessed? ANSWER: CSS SW version updates needed. [...]