APPLICATION ERRORS FAQ 

APPLICATION ERRORS FAQ 

This document provides answers to frequently asked questions about the store portal errors that associates may encounter. 

Question: Why did I get a Progressive Reject AUTH Error? 

Answer:  Progressive most likely did not enter all the required fields in their system when setting up a new store.   

Question:  Why did I get an “Error 403 – Forbidden” error when submitting the application? 

Answer:  IT has to add your store IP Addresses to an unrestricted list.   

Question:  Why did I get an “Error 400 – Bad Request” when submitting the application? 

Answer:  You need to verify that the information you entered in the application, such as the mailing address, is correct or valid.   

Question:  Why did I get an “Error 403 – Forbidden” when submitting the application? 

Answer:  This error would be returned when a Synchrony application is submitted but the Synchrony services are down.   

Question: If I get a Fortiva application Error, should I resubmit the application? 

Answer:  If you do not see that the application was successfully submitted and got an error while submitting, go back into the application and submit it for Fortiva only.   

Question: Why did I get a “SOMETHING WENT WRONG CONTACT ADMINISTRATOR” error? 

Answer: MagixStage is experiencing a connectivity issue or there is Network issue, such as it being slow..